How to Avoid Auto Transport Scams
At LiftN’Go, we believe in transparency, and that includes sharing the hard lessons we’ve learned. In the past, we had a damaging experience with a transporter that cost us some money and time.
In just two months, they on failed five out of five deliveries. Delays stretched up to 35 days. Communications were evasive. And worst of all, they demanded payment before delivery, in clear violation of industry norms and our agreed terms.
Even more alarming, we discovered they have operated under multiple aliases, rebranding every few years to escape their bad track record.
This is exactly why we stress the importance of doing your due diligence before selecting a transport partner. If we can be targeted, so can you. The key is knowing the warning signs and choosing providers who are proven, transparent, and accountable.
Before You Transport Your Vehicle, Know Your Carrier
Choosing the right transport partner is critical. Before handing over your vehicle, here are three key things you should always verify.
1. Confirm the company is real and established
Make sure the transport company has a physical office and a verifiable location. Look for genuine customer reviews, not just a flashy website. If the business has no clear presence, it’s a red flag.
2. Understand payment practices
Many customers have had bad experiences with companies that demand full payment to the carrier before the move. Once they have your money, you may find yourself chasing them, or worse, chasing the actual carrier, to get your vehicle delivered.
At Lift N Go, we offer the convenience of secure upfront payment by credit card, processed through Stripe for maximum security. A proper invoice is issued immediately, and dealers can feel confident knowing funds are never at risk. If a booking is cancelled within our policy, refunds are issued automatically. Most importantly, no carrier in our network ever receives payment until the vehicle is delivered. This ensures dealers are always protected, with over 300 verified carrier partnerships nationwide providing confidence that every transport is handled by trusted professionals.
3. Check insurance coverage
Always make sure the transport company has the right protection in place:
- All carriers: a minimum of $1,000,000 liability coverage
- Car-hauler service: at least $400,000 cargo insurance
- Drive-away service: at least $100,000 plate coverage per vehicle
If a company cannot provide valid proof of insurance from their insurer, do not hand over your vehicle.
At LiftN’Go.com, all carrier insurance information is updated directly from insurance providers, and verified coverage appears on every order for complete transparency.
Spotting Red Flags in Vehicle Transport
Not every transport company operates with the transparency and reliability you deserve. Here are common warning signs to watch for when evaluating a provider:
- Multiple companies, same address: several business names operating from one location, making it unclear who you are really dealing with
- Asset claims without proof: companies that claim to be “asset-based” but cannot show branded trucks are often just reselling services
- Unrealistic quotes: rock-bottom pricing often comes with hidden costs, unpaid carriers, or service shortcuts
- Shifting identities: frequent name changes or multiple websites under different aliases usually signal poor service histories
- Lack of communication: missed calls and disappearing providers during delays are signs of poor accountability
By spotting these issues early, dealers can avoid costly mistakes, delays, and unnecessary risks.
Why Dealers Trust Lift N Go
With LiftN’Go, you never face these problems. Every carrier in our nationwide network is:
- Screened and verified before joining
- Fully insured with proper plate or cargo coverage, plus a minimum of $1,000,000 liability
- Paid fairly after delivery, ensuring accountability
- Continuously monitored for performance and compliance
That’s why dealers across Canada rely on LiftN’Go for safe, transparent, and stress-free vehicle transport. We eliminate the uncertainty, so you can focus on what matters most: selling cars and serving your customers.
LiftN’Go Advantage at a Glance
- Transparent operations with no false claims
- Nationwide vetted and insured transport network
- Double protection with verified carrier insurance and Lift N’ Go oversight
- Over 300 carrier partnerships across Canada
- Secure dealer payment options through Stripe, with immediate invoicing
- Prompt carrier payments after delivery, ensuring dependability
- Dealer-first convenience that saves time and money
